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FAQs:
Contact List
Add, modify, delete and move
contacts and groups on your list
What is a
contact list?
Your contact list is like
an interactive address book. It’s a list of your top contacts
(whether clients, colleagues, friends or whoever you choose
to add), which you will always see when running the Messenger
application window. It displays the contact’s name, together
with a status indicator showing whether they are online and
available to talk (their ‘presence state’).
Contacts on this list can
be added to groups, with no maximum number of groups and up
to 1000 contacts in each. However, you’ll probably get the
most out of your list if you keep it shorter than that!
Likewise, you will appear
on other people’s contact lists in the same way: they will
be able to see if you are online and available, offline, or
away from your desk.
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Who can I
add to my contact list?
Your contact list can contain
people from any instant messaging network to which you are
connected. So, you can add people from Bantu Messenger and
other available networks which you have set up (e.g. MSN,
ICQ, Yahoo).
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How do I add
people to my contact list?
Click ‘add contact’ from the
Messenger application window window. If you know the username
of the person you wish to add, you can just type this into
the box.
If you are not sure what their
username is, or prefer to browse for the person, you can click
the ‘search directory’ link, locate them in the directory
and then click the ‘add to contact list’ button next to their
name.
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Can I rename
a contact?
By default, your contact’s
name appears as it is stored on the network that they are
using (e.g. Bantu Messenger users’ names will appear in full,
but ICQ users appear as a number.). But if you wish you can
assign them a nickname on your own contact list.
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I’ve added
someone to my contact list but they haven’t appeared on it
yet.
If this happens, it’s likely
that the other person has set up Bantu Messenger so that they
have to authorise any requests to add them to other people’s
contact lists. If you view your folders (in Modify Contacts),
you should see a folder called Contacts Awaiting Authorization
- if their name is in there, this is why they have not appeared
on your list.
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How do I edit
or rearrange contacts and groups on my contact list?
To add, delete and sort your
personal contacts and groups, click on 'Settings' from the
Messenger application window, and select 'Contact List' then
'Modify Your Online Contacts and Groups'. Select the group
you wish to modify (or the group containing the users you
wish to modify), and choose:
- edit
to edit the group or contacts which it contains
- rename
to rename the group OR
- delete
to delete the group
If
you click ‘add a contact’, this will place a NEW contact in
the group you have selected. If you wish to move a contact
to another group, select the group in which the contact is
currently placed, then click 'edit contacts', edit the contact
and then assign them to another group.
NB:
Shortcut to modify groups and contacts: If you hold down shift
and click on a contact or group name in the contact list,
you will go directly to the screen from which you can edit
that contact or group.
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Can I invite
someone onto my list who does not have an account?
At the moment, all Bantu Messenger
accounts are created by an administrator. It is not possible
to invite someone to sign up who does not currently have an
account.
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